Small gatherings, big events – we cater to all

All our menus have been designed to give you a balanced selection. This is based on seasonal availability, ratio of meat, fish and vegetarian, colour, cooking processes, and variety of textures. We only use the freshest ingredients from nominated suppliers.

Most dietary requirements can be catered for. Due to the necessary strict requirements, we cannot provide Kosher food, however we can provide vegan food. We can also provide certain Halal products which are available upon request. We can also provide vegan, gluten free, dairy free, nut free, and halal specific food. All dietary meals will be individual. We reserve the right to change ingredients, dishes or menu as required or due to an act of God and as we feel fit, but always respectful of the customers and venues wishes.

Rose's Catering will require access to the location for setting up equipment and services, ideally the day before the event, if not in good time on the day of the event.

We may require constant access to and exit from the location while they are providing the catering services. The customer must ensure that Rose can enter and leave the Location without excessive restriction.

While at the location and providing the services, we will need access to a sink with hot and cold water supply and access to clean certified drinking water. As well as access to appropriate cooking and preparation facilities.

Where the event is being held in a temporary structure such as a marquee, provision of a catering tent next to or within a reasonable proximity of the temporary structure needs to be provided along with uninterrupted power supply sufficient to cover all of the needs of Rose's Catering at the event. To have use of a parking space and/or parking ally we would really appreciate.

A non-refundable deposit will be required of 35% of the original estimate to secure the service of Rose’s Catering. Full payment is required no later than 14 days prior to the day of the event. Full payment is required, less deposit.

Payment shall be made by BACS transfer or by credit/debit card (subject to a 3% handling charge for credit card transactions). Cash will only be accepted with the prior agreement of the supplier.

The charges do not include the cost of breakage or loss of or damage to the supplier's equipment, tableware, cutlery or linen, etc. for which we reserve the right to charge the customer after the event provided that notification of such breakage or damage is provided to the customer within 14 days after the event.

The customer shall only be liable for the cost of breakage or loss of or damage to the supplier’s equipment, tableware, cutlery, or linen, etc. if caused by the customer or one of their attendees.

All charges quoted are exclusive of VAT, which shall be payable by the customer at the prevailing rate upon submission of a VAT invoice by the Rose's Catering unless otherwise stated.

Provisionally booked dates will be held for 14 days and can only be confirmed once the deposit and the booking form have been received.

In the event that another customer wishes to book an event for the same date as the event prior to the customer having paid any deposit element of the charges, we will notify the customer and request payment of the deposit of the charges from the customer within 48 hours of notification in order to secure the provisional date allocated to the event.

For events booked at short notice, which shall be determined by the supplier based on the type and size of event, the customer will be invoiced for all charges on signature of the event details or provision of confirmation of acknowledgement of order and shall pay the charges within 7 days of the date of the invoice.

The customer must notify the supplier of final attendee numbers for the event no later than 14 days in advance of the event, as well as confirming all other provisional details such as any special dietary requirements.

The customer acknowledges and recognises that Rose's Catering needs to purchase food, book staff, and other consumables in advance of the event at the time of a cancellation or a reduction in the numbers of persons attending the event the supplier may have already purchased the food and other consumables and may not be able to use the food for any other event, or the food may not be appropriate for any other event that the supplier is undertaking or food will deteriorate or become unfit for human consumption if not used by a particular date or by any given 'use by' dates.

Also, when equipment and hired labour is needed to cater the event. In the event of a cancellation or reduction in the number of persons attending the event, we will still be required to pay for hire of equipment and hired labour whether or not the event takes place or whether it takes place with fewer persons attending.

Under normal circumstances, 4 months’ notice of cancellation is sufficient. Events cancelled with less than 4 months will be charged in the following way:

• 11-16 weeks: 55% of estimated final invoice
• 7-10 weeks: 70% of estimated final invoice
• 3-6 weeks: 85% of estimated final invoice
• 1-2 weeks: 90% of estimated final invoice

Rose's Catering may terminate the agreement liability of any nature upon return of deposit.

Rose's Catering Company will not be liable for consequential damage of any nature for any reason as a result of any act or circumstance beyond reasonable control including, but not limited to, strikes, acts of God, fire, flood, accident or act of war.

In the event of such an event occurring, the supplier shall be entitled to cancel the event with immediate notice to the customer and shall reimburse the customer all charges paid as at the date of cancellation less such reasonable preparation and administration costs of the supplier and any non-refundable deposits paid by the supplier to third party suppliers of services for the event.